[17/03/2023] An Update About Switchback VR
Fans of The Dark Pictures,
Since the launch of Switchback VR yesterday, we have seen and heard the feedback that some players are experiencing graphical issues in the game. Switchback VR was developed exclusively for PS VR2, and we want to ensure that all of our players have the best possible experience while playing.
The Switchback VR team have been investigating the issues raised as a matter of urgency. So far, a potential cause of the reported blurring has been identified, with other issues still undergoing testing and reproduction.
To aid them in this process, we have been gathering and carefully reviewing issue reports provided by players in order to give the team as much information to work with as possible. We would greatly appreciate it if additional reports could be submitted here on our Zendesk portal - to do this, please click on "Contact Us" or "Submit a Request" in the menu above.
If possible, please specify in your report:
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Where you encountered these issues in-game
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Any prompts/triggers for the issues that you can recall
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Whether, when viewing the game through each of the PS VR2's lenses independently (i.e. by closing each eye), you notice a difference in the quality of the image between the two, or if the image is the same through both
We appreciate your patience and understanding while the team continue to investigate these issues, and please rest assured that we will share additional communications regarding these issues when more information is available.
Thank you.
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